idoodirect's customer reviews

4.5/5

100 verified reviews in the last 6 months.

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  • C

    Cailean S.

    4.8/5

    Reviewed in United Kingdom on 21 January 2024

    First time I've bought a reconditioned phone and I was a bit unsure what to choose. I decided to choose a fair condition phone. I was surprised when it arrived at how good the condition actually was, barely a mark on it. Phone works great and I'm glad I decided to buy a reconditioned phone rather than a new one at twice the price. Very pleased overall.
    Google Pixel 7

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    Purchased on the 3 January 2024

  • A

    Anthony W.

    5/5

    Reviewed in United Kingdom on 6 October 2023

    OK I will be honest, I was dubious about buying anything that has been refurbished, period. But, I have to state, that in this case, my worst fears were NOT realised. I ordered the, Sage Barrista Express coffee machine on the (very good grade), from the site and what a great buy it has turned out to be. Firstly, it arrived within 1 day following my ordering it. Then the big surprise started, which was that I was expecting the machine to be functional and clean, and with any loose items or accessories in a bag or box of their own. NO, I swear that what I got was a brand new machine, properly boxed and packaged, in a Sage, branded package, which looked liked it had never been opened, all the accessories were in their own Sage branded boxes, and the whole thing was just totally unexpected. The Sage machine it's-self, looked brand new to me and I could not find a mark on it. As to the product, it works great with no issues, so, for what is a refurbished model, thumbs up for a great job guys.
    Coffee maker with grinder Without capsule Sage The Barista Express BES875 2L - Silver

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    Purchased on the 20 September 2023

  • O

    Olivia K.

    5/5

    Reviewed in United Kingdom on 31 January 2024

    I bought a S21 unlocked model graded as "fair". The phone was immaculate and seems to be working in excellent order.very straightforward website to use and the delivery tracking and service was excellent. I also used the trade-in option when purchasing my phone to sell on my previous . Would highly recommend Back Market and I will be using this website in the future for other refurbishment tech purchases.
    Galaxy S21 5G

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    Purchased on the 15 January 2024

  • D

    Doreen G.

    5/5

    Reviewed in United Kingdom on 23 October 2023

    Another excellent experience of buying refurbished products from reputable traders. idoodirect shipped the same day Friday, both items arrived well packed on Monday both as described. Massive thanks to BackMarket for putting everything together to save money, time, waste and giving items a 2nd chance.
    Bissell 1558E High pressure cleaner

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    Purchased on the 19 October 2023

  • J

    Joanne L.

    4.9/5

    Reviewed in United Kingdom on 24 October 2023

    Very happy with my refurbished phone. Couldn't afford brand new. This was listed as fair wear and tear, but I see no problems. Brand new charging cable with it and the thing to open the SIM card tray. Easy purchase, delivery on track per the tracking online. In a box small enough to post through letterbox so I got it even whilst out at work. Packaged extremely well with very good bubble wrap. Not new phone so battery needs topping up, but at £125.00 I'm happy with that. Hopefully I won't need to buy another phone soon, but will come back here if I do.
    Sony Xperia 5

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    Purchased on the 3 October 2023

  • C

    Chyna-marie S.

    5/5

    Reviewed in United Kingdom on 5 February 2024

    I received my order within a couple days (I did order it in the evening so probably would've been quicker!) and to say I ordered it in fair condition I was very happy! It actually included more than I thought it would after reading the description, the only thing I needed to do was download the manual on my laptop from online! The only noticeable things was a few scratches on the drip tray and you could tell the milk jug had had some use but I think to say its refurbished and fair condition this is very good!!! I just cleaned up the jug with some stain remover and it looked brand new! and as for the scratches on the drip tray, I bought this coffee machine as an upgrade. I bought a cheap espresso machine a couple years ago so I know how easy it is to catch scratches with the drip tray so this didn't bother me because I thought I was probably going to end up getting a few accidental scuffs on it myself! I was a bit weary of buying something refurbed because I haven't done it before but this coffee machine was in better condition than I thought it would be. therefore, I would highly recommend!!! im now making the same delicious coffees for a fraction of the price than I would be if I ...
    Coffee maker with grinder Without capsule Sage SES880BTR 2000L - Black Truffle

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    Purchased on the 23 January 2024

  • A

    Abisola S.

    5/5

    Reviewed in United Kingdom on 4 January 2024

    It’s not my first time buying on Back Market so I was not expecting less. I have introduced my husband and brother as well and they are very satisfied. Guys, keep doing what you are doing because you guys are the best. My iPhone 12 is beautiful, no scratch, no visible wear and tear. I have popped on a new case on it and it’s looking fabulous at the moment. Thank you always guys.
    iPhone 12

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    Purchased on the 19 December 2023

  • S

    Stephen C.

    5/5

    Reviewed in United Kingdom on 3 March 2024

    I bought the reconditioned one for my Dad since I have the same machine and it's excellent. It's just gone faulty. Are you able to fix it? Stephen.critchlow@ascentventures.co.uk
    Coffee maker with grinder Without capsule Sage The Barista Express BES875 2L - Silver

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    Purchased on the 13 December 2023

  • M

    Magda W.

    5/5

    Reviewed in United Kingdom on 27 February 2024

    I've got sage coffee maker for over a year now, and I cannot imagine my life without it! After going through reviews I've decided to buy fair condition and what I got is great machine with a few scratches. Don't buy new! Buy used ones. Save the planet and your wallet!
    Coffee maker with grinder Without capsule Sage SES875BKS 2000L - Black Sesame

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    Purchased on the 13 November 2022

  • R

    Rob L.

    5/5

    Reviewed in United Kingdom on 29 October 2023

    Arrived really quickly. Slight dent in front panel but I expected something like that as the advert stated it might have some marks. First loaf.of bread an absolute failure but completely my fault as I put tablespoons of salt in rather than teaspoons 🤣 Great price so I’m well happy ov
    Sage The Custom Loaf Bread Maker Bread maker

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    Purchased on the 15 October 2023