E-Trade Tech LTD's customer reviews

4.4/5

322 verified reviews in the last 6 months.

  • 100%
  • 85%
  • 7%
  • 4%
  • 4%
  • E

    Erika P.

    5/5

    Reviewed in United Kingdom on 13 December 2023

    Saved myself £160-180ish on my new phone! That was on top of factoring in a seasonal sale. According to accubattery app the battery health is at about 96%! The phone housing was in mint condition. The screen did have two tiny scratches which I could only see when meticulously inspecting the phone on its arrival using a bright spot lamp while holding the phone at an angle. In reality they are not visible under any normal lighting conditions and never visible when the screen is on regardless of viewing distance or angle. I highly recommend buying refurbished if this is the quality you get, the money you save can go into insurance or simply your pocket. As a side note I highly recommend the official Sony "style cover" as the phone feels like it was designed around it.
    Xperia 1V

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 27 November 2023

  • K

    Katie H.

    4.1/5

    Reviewed in United Kingdom on 26 March 2024

    This was the first time me using this website and I must admit, I was worried about receiving this order. However, it got to me in great condition. Packaged really nicely. Considering the condition of the phone is ‘fair’ and refurbished, you can’t even tell. Works absolutely perfectly and good as new. I’m really chuffed with this phone. Thank you back market for excellent service. I didn’t want to get myself into another phone contract so this is perfect for me. Really happy customer. Thank you so much
    iPhone 7

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 22 March 2024

  • I

    Ibolya T.

    5/5

    Reviewed in United Kingdom on 7 April 2024

    When I first charged my new refurbished phone it was charging very slowly maybe because it was freezing cold on arrival. After the first time! Here were no problems at all. Phone looks like new and works perfectly just like a new one. From now on I think I'll only by refurbished.
    Xiaomi 12T Pro

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 25 March 2024

  • S

    Stephen M.

    5/5

    Reviewed in United Kingdom on 5 December 2023

    I'm very pleased with my new refurbished phone its looks brand new. I couldn't see any marks or scratches on it at all. Ordering was easy, delivery was on time & quick. Well worth saving yourself hundreds of pounds buying it this way.
    Galaxy Z Flip5

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 18 November 2023

  • L

    Lucas B.

    4.6/5

    Reviewed in United Kingdom on 29 October 2023

    The delivery was extremely quick and when we got the phone it was in excellent condition. (I couldn't tell it was refurbished) There were no issues with the phone and it was fairly easy to setup. I will definitely buy my electronics of Back Market again!
    Galaxy A14

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 14 October 2023

  • W

    Wendel B.

    5/5

    Reviewed in United Kingdom on 18 December 2023

    The item was as stated in excellent condition and was flawless. Package was well packaged. I am always doubtful of refurbished items but this purchase has knocked it out of the park. Very good value for money and has a years warranty. We'll done Back Market. Keep up the good standard!
    Galaxy Tab S9 Ultra (2023) - WiFi + 5G

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on the 2 December 2023

  • P

    Pradip satan kumar B.

    4.4/5

    Reviewed in United Kingdom on 29 October 2023

    I am pleased with this purchase, works like new as I haven't had any issues so far but time is a great exposure of things. Frankly, it was within my price range as I really do not see any reason to buy a new on yhe market phone paying over the odds for them when a refurbished one will do exactly the same. More to the point I am not a go crazy for and new realise phone and really wouldn't contemplate spending a huge chunk of money on a hand set that'll go out of fashion within 3 months.
    Galaxy A14

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 15 October 2023

  • J

    Jack C.

    4.9/5

    Reviewed in United Kingdom on 22 November 2023

    I was very glad the phone arrived in the condition as described. I bought this in confidence knowing backmarket offer highly competitive prices for refurbished phones and I can safely and confidently day as a first time customer that this is the case. Thank you for the ease of use of your website too!
    Galaxy A71

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 8 November 2023

  • C

    Callum H.

    5/5

    Reviewed in United Kingdom on 3 March 2024

    The phone arrived with not a single blemish on the surface, which I would say is way more than "very good" condition. I often forget to charge my phone, and with my old phone i would have to charge it multiple times a day, but that's not a problem with this phone, the battery can last for multiple days it's amazing!!! Highly recommend buying refurbished over brand new, can't even tell the difference!!!
    Google Pixel 7 Pro

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 17 February 2024

  • W

    Warren M.

    5/5

    Reviewed in United Kingdom on 6 November 2023

    Honestly, When I saw it said "Good" Condition... I was expecting a few scratches on the case... But Nope! Very few! Absolutely beautiful! The only disappointment is not a fault of Back Market but my own lack of research... The Phone does NOT take a Micro SD Card... But that is not an issue as its storage capacity is perfect for my needs! Beautiful! Absolutely! Well worth the money I spent... It was a damn site better than trying to get my old S20 FE repaired... Advice for any Samsung Owners - Invest in a Wireless Charging Pad! If like me you frequently charge your phone... One of the most expensive issues you will have is a Worn Our Charger Port... As well as a cracked screen, That is what went wrong with my old phone - And at £150 a time to repair that one Small Charger Port... It becomes far too expensive and you are better off buying a new or reconditioned phone as I just have! I am not complaining as I have also now got an upgrade (OK! The S23 is out now so I am behind the times...) and the new phone is EXCEPTIONAL! I simply canot fault Back Market - Fast Deleivery, The phone is in better condition than I expected, and at a good price as well!
    Galaxy S21 5G

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 21 October 2023