Customer reviews for Sony Smartphone

4.4/5

62 verified reviews in the last 6 months.

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  • E

    Erika P.

    5/5

    Reviewed in United Kingdom on 13 December 2023

    Saved myself £160-180ish on my new phone! That was on top of factoring in a seasonal sale. According to accubattery app the battery health is at about 96%! The phone housing was in mint condition. The screen did have two tiny scratches which I could only see when meticulously inspecting the phone on its arrival using a bright spot lamp while holding the phone at an angle. In reality they are not visible under any normal lighting conditions and never visible when the screen is on regardless of viewing distance or angle. I highly recommend buying refurbished if this is the quality you get, the money you save can go into insurance or simply your pocket. As a side note I highly recommend the official Sony "style cover" as the phone feels like it was designed around it.
    Xperia 1V

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    Purchased on the 27 November 2023

  • K

    Kyle S.

    5/5

    Reviewed in United Kingdom on 25 February 2024

    Honestly I was about dubious about getting refurbished phone worried about battery and charging port and camera unit. I can confirm that this was scratch free the phone was brought in "good" condition and it is amazing so pleased has put me well at ease and will be using backmarket again. Thank you well impressed.
    Sony Xperia 5 IV

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    Purchased on the 9 February 2024

  • B

    Brian B.

    5/5

    Reviewed in United Kingdom on 10 December 2023

    Firstly the delivery was outstanding. Ordered on a Friday afternoon and arrived at 8.30am the next day. Well packed as well. The phone itself had slight marking on case as explained but when put into a wallet you would never know it was refurbished. An excellent choice.
    Sony Xperia 5 II

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    Purchased on the 24 November 2023

  • L

    Lynn N.

    5/5

    Reviewed in United Kingdom on 20 February 2024

    Wow wow I was really nervous about buying a reconditioned phone in case it was a rip off Well how wrong was I 🤣 Amazing service,super quick delivery and OMG it looks brand new not a scratch or mark on the phone. I'll definitely be buying from Backmarket again I've already been telling and showing my family and friends the phone and none of them can believe it's reconditioned
    Sony Xperia 10 III

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    Purchased on the 8 February 2024

  • L

    Leann S.

    4.3/5

    Reviewed in United Kingdom on 21 April 2024

    Phone is definitely light and thin (I wanted something compact and is was a s small as I could find) and a more powerful upgrade than my old Xperia. I disappointed with continued move to Google everything - no sony specific messaging, albums, files etc. As far as I can see at the mo. My phone also has several Japanese aps that are auto installed and can't be removed - not sure if this is Sony or from previous user.
    Sony Xperia 10 III

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    Purchased on the 7 April 2024

  • R

    Rita L.

    4.4/5

    Reviewed in United Kingdom on 2 January 2024

    This is the second phone purchased and not disappointed. Packaged well, to reduce the risk of damage, my phone arrived well within the due date and was exactly as described. If I didn't better I would think the phone was new.
    Sony Xperia 10 IV

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    Purchased on the 20 December 2023

  • A

    Andrew W.

    5/5

    Reviewed in United Kingdom on 23 November 2023

    Arrived quickly and was indeed in excellent condition, annoyingly Sony dropped the as new price by at 300 quid the next week, but this was still a bargain. The phone was blank, as it were, and accepted my old SIM straight away. There were traces of two old Google and FB accounts still on the phone, but I just deleted them, something the phone insists on keeping maybe.
    Xperia 1V

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    Purchased on the 7 November 2023

  • L

    Leah P.

    4.9/5

    Reviewed in United Kingdom on 18 December 2023

    Very speedy delivery, very good communictaion and the phone (so far) is in exceent condition. A couple of very fine scratches on the screen but only noticable when i was scrutinising it as I cleaned it ready to apply a screen protector. They are not visible once the screen protector is in place.
    Xperia 1V

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    Purchased on the 4 December 2023

  • D

    Daniel H.

    5/5

    Reviewed in United Kingdom on 1 March 2024

    Incredible value!!! Bought a Sony 1V and it's like new. So happy with purchase. I was reluctant to purchase until I saw the reviews and thought why not give these guys a shot, so glad I did. Phone arrived super quick and I have not had a single issue with phone. I will be Def purchasing more phones instead of taking out a contract from now on. Thanks Back Market awesome job
    Sony Xperia 1 V

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    Purchased on the 12 February 2024

  • S

    S M.

    4.5/5

    Reviewed in United Kingdom on 27 December 2023

    I purchased a phone in excellent quality, which it absolutely was. I was well informed of the progress of the order and it arrived within the estimated time. My only concern was the amount of packaging. The phone was placed in a thin bubble wrap bag - so only a single layer of bubble wrap covering it. Given some couriers aren't terribly careful, I thought there should be a bit more protection.
    Sony Xperia 5 IV

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    Purchased on the 7 December 2023

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