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Customer reviews for All Samsung Smartphones
5,472 verified reviews in the last 6 months.
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Eric D.
5/5Reviewed in United Kingdom on 25 October 2023
I ordered A Samsung Galaxy A54 5g refurbished. In "excellent condition". To me the phone looks brand new in the original packaging. I saved over £150. My only small gripe is that the sim no. In settings shows a different number which I can't change.Galaxy A54Overall performance
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Purchased on the 7 October 2023
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Roger S.
4.4/5Reviewed in United Kingdom on 22 October 2023
So far so good, I chose a good condition Galaxy S20 5G and received it the day after. It looked almost new with only one barely discernable mark on the case, and appears to be working fine so far. I spent some time trying to find out if I could use mt existing fast charger as Samsung seem to want you to only use their charger. It would be good if Back Market gave some guidance on chargers as they don't supply them with the reconditioned phones.Galaxy S20 5GOverall performance
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Purchased on the 9 October 2023
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Jaye9464 J.
5/5Reviewed in United Kingdom on 27 December 2023
Ordered a Samsung Galaxy S10+ Not only did it arrive bang on time but it was immaculate. One would never know it was refurbished. Works wonderfully, looks magnificent and I'm so happy with 'Back Market' I'm telling everyone to do the same. Thank you.Galaxy S10+Overall performance
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Purchased on the 8 December 2023
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Martin E.
5/5Reviewed in United Kingdom on 6 November 2023
I can't fault the phone or the service my Galaxy A34 turned up in mint condition, works perfectly and if I didn't know it was refurbished then I would think it was brand new. Bonus too it arrived the day before predicted. Will definitely use Back Market again.Galaxy A34Overall performance
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Purchased on the 24 October 2023
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Ivan P.
5/5Reviewed in United Kingdom on 8 November 2023
Entirely satisfied with my refurbished purchase from Back Market. Looked like new, a ghost of previous ownership in the form of a vodaphone app and Irish news feeds, which have faded away as the phone has identified me from login to the variety of social media and the middle England location data now populating it. Took advantage of the excellent value 2 year accidental damage plan and, with my Galaxy A41 in a sturdy wrap-around case, hope never to have to test it out. My experience to date is that you can buy with confidence from Back Market. Thank-you.Galaxy A41Overall performance
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Purchased on the 23 October 2023
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Libby N.
4.8/5Reviewed in United Kingdom on 4 January 2024
Bought a Galaxy S20 FE from BackMarket in the summer and it was in fantastic condition...so pleased with it. Brought it out to Africa and within 3 months it had been dropped and destroyed. Quickly got online and ordered another from BackMarket. Thankfully it arrived with friends in only a few days and they were able to bring it out to me. Yet again, excellent service and a fabulous phone in pristine condition. Will never buy new for as long as you are selling such great quality reconditioned phones. Have recommended you to many others. Keep up the great work!Galaxy S20 FEOverall performance
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Purchased on the 2 December 2023
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Lynne P.
4.8/5Reviewed in United Kingdom on 10 December 2023
I purchased my refurbished Galaxy S20 FE 5G 128GBrket a - Green - Unlocked - Dual-SIM after being let down by another on-line company. The purchase was smooth and efficient and my phone arrived within a few days. The description of the condition was ‘very good’ and I can state that it was exactly that with only a minuscule scratch near the edge of the screen. I am very happy with the phone & service that I received and would definitely use Back Market again. Highly recommendedGalaxy S20 FE 5GOverall performance
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Purchased on the 23 November 2023
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Conor H.
4/5Reviewed in United Kingdom on 3 December 2023
Fantastic deal and quality phone. Was a much need upgrade from my ipohone 7, which this feels like a smartphone gone light speed! Couldn't tell it was refurbished as screen was great, phones great and the battery life is very good - got mine in "excellent condition" so can't comment on other grades 😀Galaxy S23 UltraOverall performance
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Purchased on the 21 November 2023
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Amy C.
5/5Reviewed in United Kingdom on 25 December 2023
Was after another phone but wasn't prepared to pay extortionate prices for a new one. I originally had a Samsung S8 and only wanted something a bit more updated so went for this S10. The price was perfectly reasonable and in my budget, it arrived promptly and in immaculate condition. You would never know that it was a refurbished one! Plus with having the 1 year warranty and the team at Back Market to assist with any issues is such a peace of mind.Galaxy S10Overall performance
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Purchased on the 10 December 2023
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Mohammed M.
5/5Reviewed in United Kingdom on 17 February 2024
Ordered a refurbished phone through Back market - specifically sold by 4gadgets - and couldn't be happier. The phone is in absolutely perfect condition, and this is coming from someone who very fussy and meticulous about his devices. It was delivered earlier than expected by a full three days, so credit to the seller for such a quick dispatch. I always buy my phones brand new directly from Samsung,but thought I'd give a refurb a try after reading the reviews, and I made a massive saving. I highly recommend Back market and have done already to family members. I will definitely be using them again in the future.Galaxy Z Flip5Overall performance
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Purchased on the 16 February 2024