Customer reviews for MacBook Pro (QWERTZ)

4.3/5

534 verified reviews in the last 6 months.

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  • H

    Harry D.

    4.4/5

    Reviewed in United Kingdom on 2 January 2024

    I bought a 2017 MacBook Pro as I need a quick replacement of my old 2013 MacBook Air as it wasn't receiving updates anymore. I have never ordered refurbished before and I have to say I am very impressed. So far I've had no issues with the MacBook, it came with minimal scratches and what appeared to be a brand new charger. Delivery was 2 days sooner than expected so I had it in time for New Year. I would highly recommend and will look forward to doing business with you in the future.
    MacBook Pro 15" (2017) - QWERTY - English

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    Purchased on the 29 December 2023

  • D

    Drummond J.

    5/5

    Reviewed in United Kingdom on 22 October 2023

    The MacBook Pro was in excellent condition. The whole experience from searching the Back Market website to receiving the item was perfect. Knowing that buying refurbished is better for the planet is good. I don’t think I’ll ever buy new again.
    MacBook Pro 15" (2019) - QWERTY - English

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    Purchased on the 9 October 2023

  • A

    Alex B.

    5/5

    Reviewed in United Kingdom on 3 January 2024

    The MacBook Pro I purchased is perfect, it's in excellent condition and was great value for money. It was delivered fast and packaged very securely. Since my purchase I have used Back Market again, it's my go-to for tech now, refurbished is the way forward.
    MacBook Pro 15" (2019) - QWERTY - English

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    Purchased on the 21 December 2023

  • A

    Andrew F.

    5/5

    Reviewed in United Kingdom on 4 April 2024

    This MacBook Pro was purchased by my oldest daughter who just loves it , it’s fast and looks cool . What more can I say your Backmarket stuff has helped my family out a lot with great first class refurbished technology.
    MacBook Pro 13" (2017) - QWERTY - English

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    Purchased on the 20 March 2024

  • R

    Roger M.

    5/5

    Reviewed in United Kingdom on 5 November 2023

    Great laptop and service. It arrived like new - sealed and Apple Refurbished, so certainly worthy of ‘Excellent’, category. Unfortunately it was a US MacBook Pro but the only difference was the lack of £ key and US plug. It came with a US travel adapter but I felt this wasn’t good enough. The Backmarket team were superb and gave me £30 to pay for duck foot plug. Excellent service. Second item I have bought from them this year. 100% recommended.
    MacBook Pro 16" (2021) - QWERTY - English

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    Purchased on the 20 October 2023

  • J

    Jacques T.

    4.6/5

    Reviewed in United Kingdom on 8 January 2024

    I really like the idea of re-using existing kit. We've bought multiple items from backmarket (all apple) and very happy each time - cheaper than the official Apple refurbished ones (and the children will scratch their phones in no time anyway). the MacBook Pro was exactly as advertised; it had one small scratch on the shell however the screen is impeccable. and it was thoroughly cleaned. thank you
    MacBook Pro 14" (2021) - QWERTY - English

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    Purchased on the 26 December 2023

  • R

    Rebecca H.

    4.8/5

    Reviewed in United Kingdom on 17 March 2024

    I'm really happy with the MacBook Pro so far and it even came with an upgrade to 32gb RAM. It all seems to work well and I'm pleased with it. I chose Good condition and there's just very minimal cosmetic wear and tear. It arrived promptly and the only dodgy part was that Royal Mail left it outside without asking for a signature, plus I feel it wasn't packaged that brilliantly, but no apparent harm done. A great purchase and seller, and I'm looking forward to working with this refurbished and much needed upgrade to my old laptop, running programmes like FCPX. Would recommend.
    MacBook Pro 16" (2019) - QWERTY - English

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    Purchased on the 5 March 2024

  • C

    Clive L.

    5/5

    Reviewed in United Kingdom on 4 March 2024

    Another great deal from the guys at BackMarket and the teams of refurbishers around the UK; the first were two Apple iPhone SEs that were in excellent condition and work perfectly, and now this impressive Apple MacBook Pro - also excellent condition and not a mark on it. It replaces our 2009 MacBook which still works incredibly well but is slower than a slow thing. The M2 chip on this new one is amazing! Delivery-wise, the MacBook was packaged well by Loop Mobile and arrived sooner than expected Well done Loop, and well done BackMarket
    MacBook Pro 14" (2023) - QWERTY - English

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    Purchased on the 17 February 2024

  • L

    Liam H.

    4.4/5

    Reviewed in United Kingdom on 30 January 2024

    An honest review. Read this if you are unsure. I ordered the MacBook Pro M1 2020 (Very good/Excellent) and overall I'd say im happy with it. It's my first MacBook so there has been a slight learning curve but nothing too difficult. It's great for what I need it for; Photoshop, Premiere Pro and Logic all work fine on the M1 chip. I do feel like the grade I got doesn't fully match the product I received. The apple logo on the back is pretty scuffed as well as there being a few scratches. The scratches are small but they are visible from far away (further than 20cm as listed). Amongst those minor visible defects, unfortunately, the space bar isn't hooked on properly so when I'm typing I have to make sure to slow down a bit in order to hit it properly. From what I can tell, it shouldn't be a difficult fix but I feel like the keys should have been put on properly if I'm paying what I paid at the advertised "excellent quality". Taking into consideration the downsides to this, I feel like it's more then worth it to take a slight hit on the quality as if I were to buy this for brand new I would be paying close to £400 extra. The MacBook functions perfectly. It came at a 168 cycle count ...
    MacBook Pro 13" (2020) - QWERTY - English

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    Purchased on the 28 January 2024

  • D

    Dayne M.

    4.6/5

    Reviewed in United Kingdom on 27 October 2023

    I ordered the MacBook Pro 13inch 2020 model M1 chip in fair condition. A few scratches on the bottom but the screen is as good as new & the machine works like new. The battery health percentage was 85%. Overall, I had no worries trusting backmarket it’s my number 1 refurbished seller! I requested a 512MB SSD and they upgraded my storage to 1TB so I’m very pleased with that. Definitely recommend.
    MacBook Pro 13" (2020) - QWERTY - English

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    Purchased on the 24 October 2023