Customer reviews

4.2/5

17,061 verified reviews in the last 6 months.

Go back to the device

Overall performance
3.9/5
Appearance
3.97/5
Packaging
4.19/5
Shipping
4.34/5

A
Andrew F.
Reviewed in United Kingdom on 4 April 2024
5/5
This MacBook Pro was purchased by my oldest daughter who just loves it , it’s fast and looks cool . What more can I say your Backmarket stuff has helped my family out a lot with great first class refurbished technology.
MacBook Pro Retina 13.3-inch (2017) - Core i7 - 16GB SSD 512 QWERTY - English
Purchased on the 20 March 2024
A
Alex B.
Reviewed in United Kingdom on 3 January 2024
5/5
The MacBook Pro I purchased is perfect, it's in excellent condition and was great value for money. It was delivered fast and packaged very securely. Since my purchase I have used Back Market again, it's my go-to for tech now, refurbished is the way forward.
MacBook Pro Retina 15.4-inch (2019) - Core i9 - 16GB SSD 512 QWERTY - English
Purchased on the 21 December 2023
H
Harry D.
Reviewed in United Kingdom on 2 January 2024
4.4/5
I bought a 2017 MacBook Pro as I need a quick replacement of my old 2013 MacBook Air as it wasn't receiving updates anymore. I have never ordered refurbished before and I have to say I am very impressed. So far I've had no issues with the MacBook, it came with minimal scratches and what appeared to be a brand new charger. Delivery was 2 days sooner than expected so I had it in time for New Year. I would highly recommend and will look forward to doing business with you in the future.
MacBook Pro Retina 15.4-inch (2017) - Core i7 - 16GB SSD 512 QWERTY - English
Purchased on the 29 December 2023
D
Drummond J.
Reviewed in United Kingdom on 22 October 2023
5/5
The MacBook Pro was in excellent condition. The whole experience from searching the Back Market website to receiving the item was perfect. Knowing that buying refurbished is better for the planet is good. I don’t think I’ll ever buy new again.
MacBook Pro Retina 15.4-inch (2019) - Core i7 - 16GB SSD 256 QWERTY - English
Purchased on the 9 October 2023
A
Alexandra M.
Reviewed in United Kingdom on 7 March 2024
5/5
This is the second refurbished product I have purchased from back market and I have not been disappointed. Recently upgraded my old apple to a MacBook Air 2020 and its great - in perfect condition, like new 😊 Would highly recommend this company. Great for the environment too not buying new!
MacBook Air 13.3-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English
Purchased on the 4 February 2024
D
David H.
Reviewed in United Kingdom on 28 January 2024
5/5
I ordered a Dell Precision 3581 from Back Market and so far I am very happy with my purchase. My laptop arrived promptly and it's condition was comparable with brand new. Everything works perfectly. It was a huge saving versus a new one and it's also great to have saved a lot of waste by choosing a refurbished product. Great experience - would definitely recommend!
Dell Precision 3581 15-inch (2023) - Core i7-13800H - 32GB - SSD 1000 GB QWERTY - English
Purchased on the 12 January 2024
J
Jacques T.
Reviewed in United Kingdom on 8 January 2024
4.6/5
I really like the idea of re-using existing kit. We've bought multiple items from backmarket (all apple) and very happy each time - cheaper than the official Apple refurbished ones (and the children will scratch their phones in no time anyway). the MacBook Pro was exactly as advertised; it had one small scratch on the shell however the screen is impeccable. and it was thoroughly cleaned. thank you
MacBook Pro 14.2-inch (2021) - Apple M1 Pro 8-core and 14-core GPU - 16GB RAM - SSD 512GB - QWERTY - English
Purchased on the 26 December 2023
R
Roger M.
Reviewed in United Kingdom on 5 November 2023
5/5
Great laptop and service. It arrived like new - sealed and Apple Refurbished, so certainly worthy of ‘Excellent’, category. Unfortunately it was a US MacBook Pro but the only difference was the lack of £ key and US plug. It came with a US travel adapter but I felt this wasn’t good enough. The Backmarket team were superb and gave me £30 to pay for duck foot plug. Excellent service. Second item I have bought from them this year. 100% recommended.
MacBook Pro 16.2-inch (2021) - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 512GB - QWERTY - English
Purchased on the 20 October 2023
J
Jools W.
Reviewed in United Kingdom on 31 October 2023
5/5
I was looking for a replacement MacBook Air for a family member and was thrilled when I saw the price on BackMarket for the exact model I was after. Placed the order, was kept updated throughout the process and when it arrived (much earlier than expected which was a HUGE bonus) I was THRILLED. The condition of the MacBook Air was listed as “Good” but it was closer to “Excellent”, and to my surprise, it came with a brand new silicone cover, new Bluetooth mouse and headphones! My family member is SO happy with the replacement MacBook and I’m SO HAPPY with my first experience of BackMarket. Will 100% be ordering from them again soon… refurbished is the future!
MacBook Air 13.3-inch (2017) - Core i5 - 8GB SSD 128 QWERTY - English
Purchased on the 26 October 2023
C
Clive L.
Reviewed in United Kingdom on 4 March 2024
5/5
Another great deal from the guys at BackMarket and the teams of refurbishers around the UK; the first were two Apple iPhone SEs that were in excellent condition and work perfectly, and now this impressive Apple MacBook Pro - also excellent condition and not a mark on it. It replaces our 2009 MacBook which still works incredibly well but is slower than a slow thing. The M2 chip on this new one is amazing! Delivery-wise, the MacBook was packaged well by Loop Mobile and arrived sooner than expected Well done Loop, and well done BackMarket
MacBook Pro 14.2-inch (2023) - Apple M2 Pro 10-core and 16-core GPU - 16GB RAM - SSD 512GB - QWERTY - English
Purchased on the 17 February 2024

Customer reviews

Sort by

Filter by stars

Popular searches – No, you can't sit with them.