Customer reviews for Laptop

4.4/5

922 verified reviews in the last 6 months.

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  • D

    David H.

    5/5

    Reviewed in United Kingdom on 28 January 2024

    I ordered a Dell Precision 3581 from Back Market and so far I am very happy with my purchase. My laptop arrived promptly and it's condition was comparable with brand new. Everything works perfectly. It was a huge saving versus a new one and it's also great to have saved a lot of waste by choosing a refurbished product. Great experience - would definitely recommend!
    Dell Precision 3581 15-inch (2023) - Core i7-13800H - 32GB - SSD 1000 GB QWERTY - English

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    Purchased on the 12 January 2024

  • I

    Ian S.

    4.4/5

    Reviewed in United Kingdom on 5 February 2024

    I've bought a couple of refurbished Lenovo Think Pads for our field team over the past 12 months but they were from a different refurbisher, not through BackMarket. As the other company didn't have any in stock when I needed another one, and having purchased 3 refurbished mobiles from Back Market before and been delighted, I thought I'd give one a go. The laptop works perfectly and is quick, suggesting that much of the bloat associated with new equipment has been removed. The case is a bit 'shiny', unlike the matt finish I've received before so I suspect this has been done to try to make the laptop look as good as it could, and someone went a bit overboard with the dashboard polish! Personally, I'd have preferred a slightly scratched matt finish but this is a minor gripe. I'm in the process of loading some diagnostic software and this is a time consuming and tricky process but the laptop seems to be handling it ith ease, so if it performs as well in the field once it reaches its new owner, I'll be a happy shopper.
    Lenovo ThinkPad L430 14-inch (2010) - Core i5-3320M - 8GB - SSD 256 GB QWERTY - English

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    Purchased on the 19 January 2024

  • P

    Pat C.

    5/5

    Reviewed in United Kingdom on 18 December 2023

    Very pleased with the Lenovo Thinkpad I thought it would be refurbished but it looked brand new. Company easy to deal with communication was brilliant. Came very quickly . Would definitely buy from them again.
    Lenovo ThinkPad X250 12-inch (2015) - Core i5-5200U - 8GB - HDD 500 GB QWERTY - English

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    Purchased on the 3 December 2023

  • J

    John H.

    4.6/5

    Reviewed in United Kingdom on 29 December 2023

    The Dell laptop is as stated on your website. I was a bit apprehensive about buying a refurbished item but have been pleasantly surprised. As an older person I just have to learn how to use it properly.
    Dell Latitude 7490 14-inch (2018) - Core i5-8350U - 16GB - SSD 512 GB QWERTY - English

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    Purchased on the 10 December 2023

  • P

    Philippa C.

    4.4/5

    Reviewed in United Kingdom on 22 November 2023

    I have bought several refurbished devices in recent years as even expensive brand new ones were breaking down when only 2 years old. They have become like white goods - cheaper to replace with refurbed rather than send to the repairers. I am very pleased with the HP Elite laptop from Back Market I've just bought for a mere £159. I was expecting it to have some cosmetic damage but the appearance is immaculate. It does the job and even if it breaks down in a year or so's time I won't be complaining. It arrived next day and was very well packaged.
    HP EliteBook 840 G3 14-inch (2016) - Core i5-6300U - 16GB - SSD 512 GB QWERTY - English

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    Purchased on the 7 November 2023

  • L

    Lesley P.

    5/5

    Reviewed in United Kingdom on 17 March 2024

    I chose 'fair' condition, this only refers to a scratch on the case. Laptop arrived fully charged with windows 11 Pro installed (thanks!) It replaces an old, slow laptop and is fast and good looking. Does everything I want it to. I've previously bought phones from Backmarket and I'm a big fan of reconditioned tech, everyone's a winner!
    Dell Latitude 3520 15-inch (2020) - Core i5-1135G7 - 16GB - SSD 1000 GB QWERTY - English

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    Purchased on the 2 March 2024

  • M

    Morag C.

    4.6/5

    Reviewed in United Kingdom on 13 March 2024

    I bought a reconditioned DELL laptop for my husband as an anniversary gift. I chose to do it this way for a few of reasons 1)this is his first laptop 2)environmental concerns 3)great value for money I am delighted to say he was totally over the moon and is enjoying having his own laptop at last.
    Dell Latitude E7270 12-inch (2016) - Core i5-6300U - 16GB - SSD 256 GB QWERTY - English

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    Purchased on the 26 January 2024

  • M

    Mike D.

    5/5

    Reviewed in United Kingdom on 7 March 2024

    I came across this site by accident and I'm glad I did. I had ordered a reconditioned laptop from another source and was let down 3 times on the delivery. so I decided to cancel and get one from this site. not only was it a more superior laptop but it also arrived the next day. customer is more than happy with his upgrade to what he was getting but thanked me for the prompt service. 5 star service and will definitely be ordering again.
    HP EliteBook 840 G3 14-inch (2016) - Core i5-6300U - 16GB - SSD 512 GB QWERTY - English

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    Purchased on the 21 February 2024

  • E

    Eman K.

    5/5

    Reviewed in United Kingdom on 4 March 2024

    This was a completely worthwhile purchase. The way it functions and operates, I would not be able to tell that it was refurbished. Additionally, communicating with the Back Market team is very easy and their suppliers are just as cooperative. When they didn't have the original model that I wanted to buy, they tried to contact me repeatedly. 7 times as well as a message on the site. They even tried to contact me outside of their office hours to inform me. So I am impressed and pleased with the service and I have recommended this company to my mother for her next laptop purchase as well!
    Dell Latitude 7390 13-inch Core i5-8250U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 16 February 2024

  • J

    John D.

    5/5

    Reviewed in United Kingdom on 31 January 2024

    I was looking to replace my HP laptop with a smaller device that I could also use as a tablet. On paper, the Dell has everything I needed - plenty of RAM and a decent processor. Unfortunately, on arrival, it has a US keyboard, but has been set up with a UK keyboard in Windows 11. I logged a service request and subsequently returned the laptop. It transpired that these laptops are US spec and also refurbished in the US. The supplier had no equivalent laptops with a UK keyboard, however, they agreed to send me a set of UK keyboard stickers - I was a bit dubious at first, but when they arrived, they were of professional quality. The laptop is in excellent condition and does everything I want it to and is much faster than the newer HP I replaced. I have subsequently purchased a Dell port replicator and a Dell active pen for it. I would recommend Back Market for any future purchases.
    Dell Latitude 5290 12-inch Core i7-8650U - SSD 256 GB - 16GB QWERTY - English

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    Purchased on the 24 December 2023

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