Customer reviews for All iPhones

4.4/5

12,970 verified reviews in the last 6 months.

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  • N

    Nawaj S.

    4.6/5

    Reviewed in United Kingdom on 19 December 2023

    Intro: Rise of the Space Black Phoenix: The iPhone 14 Pro 256GB from Back Market isn’t just a phone; it's a comeback story in a sleek Space Black suit. Unboxing this beauty felt like revealing a secret agent gadget – classy, cool, and with a license to thrill. Craftsmanship: Darth Vader Would Be Jealous: This phone’s build is so premium, it makes other phones look like they’re wearing hand-me-downs. Space Black is not just a color; it’s an attitude. And refurbished? More like, it's been to a spa and back. Performance: Like a Cheetah on a Rocket: Powered by the A16 Bionic, this device is faster than my ability to make puns. 256GB means I can hoard apps like a digital squirrel and still have room for more. Photography Wizard: Hogwarts Certified: The camera turns every shot into a masterpiece. I mean, if Van Gogh had a smartphone, this would be it. Night mode isn't just a feature; it's a nocturnal magic show. Display: Your Eyes Will Thank You: The Super Retina XDR display is so vibrant, rainbows would feel insecure. And with ProMotion, scrolling is smoother than my best pick-up lines. Battery Life: Energizer Bunny's Role Model: It lasts longer than my resolve to avoid sweets. And ...
    iPhone 14 Pro

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    Purchased on the 14 December 2023

  • D

    Dean G.

    4.9/5

    Reviewed in United Kingdom on 20 March 2024

    Decided to try out a refurbished phone and have to say i'm really impressed. went for an iPhone 12 in "good" condition and it's in perfect condition. Battery percentage is at 85% but i don't mind that as i know it will still have an original apple battery
    iPhone 12

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    Purchased on the 16 March 2024

  • D

    David A.

    5/5

    Reviewed in United Kingdom on 6 November 2023

    Had to upgrade from an iphone 7 for compatibility with an Apple Watch : decided to purchase a refurbished iphone 11 from Back Market after seeing positive reviews The phone arrived within 48 hours good communications and looks brand new.. Battery not apple recognised but keeps a good charge Very impressed would highly recommend Back Market
    iPhone 11

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    Purchased on the 24 October 2023

  • A

    Andrew T.

    4.9/5

    Reviewed in United Kingdom on 29 January 2024

    iphone 12 was purchased for a family member and i chose the excellent condition handset. Phone was delivered within a few days and it was perfect! Screen and general handset had zero blemishes etc, it started up like a brand new iphone with the set up as you would expect with a new device. Of course saved some money buying a refurbished device but it also reduces the general environmental impact you would associate with a brand new phone. The only thing that would make this better would be if the phone came in an apple box. I bought one on line to put the phone in (a tenner online!) Would recommend buying a refurb through back market.
    iPhone 12

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    Purchased on the 19 January 2024

  • V

    Valerie M.

    4.9/5

    Reviewed in United Kingdom on 23 February 2024

    I ordered a "Fair" refurbished iPhone 12 Pro Max and I am very pleased with my purchase. The phone arrived quickly and looks brand new, the only slight issue is that the camera has been unrecognised by apple as I think it was replaced but it works just fine.
    iPhone 12 Pro Max

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    Purchased on the 21 February 2024

  • P

    Pam D.

    5/5

    Reviewed in United Kingdom on 22 October 2023

    This the first time I have bought a refurbished phone and was wondering whether this was something I would regret. The Apple iPhone 12 described as “good” arrived promptly the next day. It was well packaged and I was delighted that it was in pristine condition. No marks or scratches that I could see. The battery was 100%. This has exceeded my expectations and I would not hesitate to buy again.
    iPhone 12

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    Purchased on the 9 October 2023

  • D

    David B.

    4.5/5

    Reviewed in United Kingdom on 21 November 2023

    I opted for the "excellent" rated iPhone 13 pro thinking I'd be getting something close to a like new recycled iPhone. I was a little disappointed that the phone had a few bits of dirt and grime around the lens and speaker. Nothing I could not clean off myself. And in fairness other than this the iPhone is is in excellent condition. When I managed to update to my previous settings (which was an ordeal but largely due to Apple and iOS 17.1 and no fault of backmarket nor with the iPhone) I learnt the battery health is only 87% which again was a little disappointing although within the boundaries backmarket sets. So overall the iPhone is perfectly as described and is a substantial upgrade on my old one at a fraction of the new price. I have no real complaints and will no doubt by refurbished again in the future. The communication from backmarket has been perfect too. If you are on the fence as to whether to buy refurbished or not I'd say go for it based on my experience.
    iPhone 13 Pro

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    Purchased on the 13 November 2023

  • S

    Shaun B.

    4.6/5

    Reviewed in United Kingdom on 19 November 2023

    Great refurbished iPhone 12, fast delivery and a good price. As described in good condition with no marks to the screen, however I keep getting an alert in settings saying it may have a non apple battery. This isn’t an issue, just wish the red 1 would go off the settings app. Overall a good purchase and would use this company again and recommend them.
    iPhone 12

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    Purchased on the 3 November 2023

  • R

    Richard M.

    5/5

    Reviewed in United Kingdom on 4 February 2024

    Was recommended by a friend I was using an android phone and was not happy I did not want to pay the full price for an apple phone ,but when I went to your site and the choices you have on offer was mind blowing, l decided to get an iPhone 13 Pro Max 512 gig in pristine condition I am what’s know as some one who can spot imperfections , when the phone was delivered I was over the moon with the condition it was perfect , there was not a mark on it and it was back to factory settings and I payed half the price I would have payed for a new iPhone , Ive have it now for a few weeks and I can’t thank Back Market enough ,the phone has turned out muck better than I could ever imagined ,I have shown it to a few of my friends and they were impressed by the price and the phone itself and one has told me his mum keeps breaking her iPad so guess where he’s going to get a reconditioned iPad ,they say you get what you pay for and in that respect I could not have bought better thanks Back Market hope to deal with you again in the future a very happy customer thanks xx
    iPhone 13 Pro Max

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    Purchased on the 22 January 2024

  • C

    Cat C.

    4/5

    Reviewed in United Kingdom on 28 March 2024

    Aye my refurbished iPhone 13 is grand. Phone came quickly and well wrapped. It’s a Fair model so it has bumps and paint scrapes but no dents or bashes. The battery goes up to 100% which I’m chuffed about. Refurbished phones are definitely the way forward. Has taken a bit of time going from a Samsung to Apple, no proper back button and the set up of picture scrolling and a few other things aren’t as good. Will probably go back to Samsung with my next phone but wanted to try Apple for once. Would highly recommend BackMarket, good little unit altogether.
    iPhone 13

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    Purchased on the 8 March 2024

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