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Customer reviews for iPhone X, XR, XS series
858 verified reviews in the last 6 months.
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Steve M.
5/5Reviewed in United Kingdom on 13 April 2024
This was a very surprisingly great experience - ordered a refurbished iPhone XR for my 85 year old mother. The phone arrived quickly and was in fantastic condition! I would recommend BackMarket to anyone - and indeed I will. ;)iPhone XROverall performance
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Purchased on the 1 April 2024
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Anthony H.
5/5Reviewed in United Kingdom on 1 February 2024
An absolutely first class refurbished iPhone XR 64GB - Black - Unlocked. It's condition was described as "Fair" by Back Market but, to me, the unit looked and performed as if it was new. Very pleased.iPhone XROverall performance
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Purchased on the 13 January 2024
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Sarah J.
4.1/5Reviewed in United Kingdom on 15 January 2024
I bought a refurbished iPhone X. The phone is fine and in good condition but I’m disappointed with the battery life which is pretty poor and as bad as my old phone (I was hoping for an improvement on that front!). I’ll probably have to buy a new battery as really struggling with this one but in general my experience with Back Market was very good and I’d use them again for refurbished electronics.iPhone XOverall performance
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Purchased on the 1 January 2024
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Paula K.
5/5Reviewed in United Kingdom on 14 April 2024
Phone came in great condition, my son is really pleased with it. Was sceptical about buying refurbished tech but was proved wrong. Would highly recommend, phone was like brand new, no issues with battery, charge lasts a long time. Quick delivery, no issues whatsoever. Well worth looking into if you are considering buying a phone.iPhone XROverall performance
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Purchased on the 28 March 2024
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Sue R.
5/5Reviewed in United Kingdom on 16 February 2024
I was apprehensive about buying a refurbished IPhone, but my old one wasn’t charging and I didn’t want to spend stupid amounts of money on a brand new one. I needn’t have worried, the refurbished iPhone I purchased from Back Market was brilliant, looked like new and I have had absolutely no problems with it. The service from Back Markwas excellent, I would definitely recommend them and you get to help the environment too, win win!!iPhone XOverall performance
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Purchased on the 16 January 2024
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Samuel A.
5/5Reviewed in United Kingdom on 21 January 2024
I was honestly a little scared cause it was my first time getting a refurbished product and good lord the phone was absolutely beautiful and spotless.It looks brand new like it has never been touched the battery capability was a 100% it came with an actual apple cord and a sim ejector...I highly recommend buying from here cause its really worth it.Thank you back market.iPhone XSOverall performance
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Purchased on the 19 January 2024
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Simon D.
5/5Reviewed in United Kingdom on 12 November 2023
Really impressed with the simple and quality of the price and product description, absolutely brilliant and trustworthy. Chose the exceptional and no scrapes bumps or anything - well done Backmarket! A new leader in refurbished - I’ll be back.iPhone XS MaxOverall performance
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Purchased on the 30 October 2023
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Nicola W.
4.8/5Reviewed in United Kingdom on 25 November 2023
I am extremely satisfied by this site I purchased a phone last year and work completely fine so I recommended my son to Purchase a phone from here and he is extremely pleased and love his new phone. For anyone considering whether to buy a refurbished or a brand new one I would definitely recommend buying one from here as the services provided is great and you could save a lot of moneyiPhone XROverall performance
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Purchased on the 6 November 2023
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Joanne P.
4.9/5Reviewed in United Kingdom on 27 November 2023
I purchased this phone for my friend who is not so tech savvy. Not only did I have to convince her that it was refurbished, as it looks brand new, but the price was amazing. She could afford to buy new, but why should she when these phones are not only helping the recycling revolution but are priced well. Thanks Back Market, she’s deiPhone XOverall performance
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Purchased on the 11 November 2023
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Jessica H.
4/5Reviewed in United Kingdom on 29 November 2023
Phone arrived quickly and was cosmetically in Pristine condition for a very good price. However on using the phone there appear to be some technical issues. Screen scrolls upwards on its own while reading web pages/articles continuously so it’s impossible to use for these reasons & also the battery seems to charge abnormally slowly & phone gets very hot when charging. Unsure if I would use this company again on this basis. I have bought refurbished phones previously from other providers quite a few times and have never had any issuesiPhone XOverall performance
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Purchased on the 10 November 2023