Customer reviews for iPhone 12 Pro

4.4/5

752 verified reviews in the last 6 months.

  • 100%
  • 81%
  • 10%
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  • S

    Shujaah M.

    4.5/5

    Reviewed in United Kingdom on 19 April 2024

    iphone 12 pro Fair grade 》 Iphone 12 pro excellent grade. I just want to say it my first experience buying used refurbished mobile. i have been buying brand new apple from more then 10 years and i'm the kind pf person who loves keeping the gadgets mobiles laptops in a flawless condition. i came across this site and accidently ordered a fare grade mobile which was very rough and according to the website description. After one of receiving the order I came to know the site has option to select grades so I immediately returned the device. Then I reordered the same phone from same seller in excellent grade and seriously I'm amazed with conditioned it really give you a brand new phone vibe. Cons: customer support not responds timely. no helpline no to call very canned responses. can improve packaging a bit battery health are okay first phone was 83 and the next one i reordered was 84 pros you can get a phone exactly according to your budeget 12 months warranty plus extended covers as well for 35£ very cheap recommendation. dont go for fair grade you wont like that but they have very clear details about each single grade so atleast go good grade or excellent. i got my excellent grad ...
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    Purchased on the 17 April 2024

  • D

    David M.

    5/5

    Reviewed in United Kingdom on 14 February 2024

    I am very pleased with my iPhone 12 Pro that I purchased from back market. I had an iPhone 6 and it broke so it was time for a more update phone. I ordered the phone and it arrived in only two days. It had 98% battery which I was very pleased with. It barely had any scratches after I had purchased the phone in ‘fair’ condition. Would totally recommend for anyone looking for a new phone. Refurbished is very good👍🏿
    iPhone 12 Pro

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    Purchased on the 31 January 2024

  • P

    Peter B.

    5/5

    Reviewed in United Kingdom on 31 January 2024

    My wife needed a new phone as she had wrecked her old 1 . She chose a iPhone 12 Pro and she loves it. Obviously is reconditioned but to be fair it’s like new , to me anyone who buys a brand new phone is mad save your money and the environment .
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    Purchased on the 18 January 2024

  • A

    Alison O.

    5/5

    Reviewed in United Kingdom on 20 February 2024

    I went for the iPhone 12 Pro 512 GB in excellent condition and could not be happier with my purchase. Having read the reviews, I was careful to choose one refurbished by Loop Mobile, as they seemed to have the best feedback. The phone arrived within 48 hours of placing the order. A couple of very minor scuffs on the metal but the screen and camera lenses look immaculate and the battery health more than acceptable at 88%. Excellent value for money and a big step up from my old 7 plus, which I also purchased from Back Market. With this kind of service, I have no idea why anyone would want to buy a new phone. Top job guys!
    iPhone 12 Pro

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    Purchased on the 4 February 2024

  • P

    Panashe B.

    4.5/5

    Reviewed in United Kingdom on 24 December 2023

    It was my first time buying a refurbished phone and all I can say is I am just impressed. I bought an iphone 12 pro good (condition) and it was perfect. It looked new and had no scratches at all. The battery was at 89%.
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    Purchased on the 6 December 2023

  • A

    Andrew M.

    4.8/5

    Reviewed in United Kingdom on 18 February 2024

    I’m very pleased with the refurbished iPhone 12 Pro that I have bought from Backmarket. It is in excellent condition with good battery strength, and it has worked perfectly so far. It was also delivered very promptly. I’m very happy to recommend Backmarket
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    Purchased on the 4 February 2024

  • M

    Matt S.

    4.5/5

    Reviewed in United Kingdom on 2 November 2023

    Had a bad first experience with a poorly refurbished iPhone 12 Pro, rated "Good" which arrived with visible gaps around the camera, screen that wasn't flush, and - most irritatingly - a lock button having no spring (effectively a dead button). I got a refund and was ready to write off Back Market, but I decided to try again. This time I got a phone refurbished by Loop. Rated "Very Good" this time. Really I couldn't be happier with the phone or the service. Arrived safely in just 2 days, could pay in three via Kalrna, and the phone is indistinguishable from brand new, and is working perfectly for less than 50% of the cost of a new one. Happy end to the tale. I really can't imagine ever buying new again.
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    Purchased on the 31 October 2023

  • J

    Jackson C.

    4/5

    Reviewed in United Kingdom on 29 December 2023

    The lightning port and speakers were full of dust and gunk, my phone charger didn’t fit in properly at first, I had to clean it out myself, the “refurbished” iPhone 12 Pro clearly didn’t even have a good clean. Everything else was as expected.
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    Purchased on the 27 December 2023

  • C

    Charo G.

    4.8/5

    Reviewed in United Kingdom on 20 March 2024

    My phone got stolen and I needed a replacement. I decided to buy a refurbished one from Back Market, but I was worried that the quality wouldn't match the description of the item. I bought a refurbished iPhone 12 Pro in good condition, and I have to say it exceeded my expectations! Apart from the battery health of 83% (which is totally understandable), the iPhone is in EXCELLENT conditions! I'm very happy about the purchase and certainly recommend to purchase from BackMarket.
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    Purchased on the 3 March 2024

  • D

    Deborah M.

    5/5

    Reviewed in United Kingdom on 14 December 2023

    Very happy with my purchase the price was also the cheapest refurbished online it came next day and was in amazing condition just like new 👌 can't wait until Christmas morning my child is going to be 1 happy girl 😀
    iPhone 12 Pro

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    Purchased on the 15 November 2023

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