Customer reviews for iPad Pro 11 inch

4.5/5

1,687 verified reviews in the last 6 months.

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    Gill S.

    5/5

    Reviewed in United Kingdom on 9 March 2024

    Cannot believe how fantastic this second hand iPad is! I visited the Apple Store first to check out prices and try the iPads. Upon checking Back Market, I knew that the price of the refurbished Pro was worth it if it was as good as the blurb indicated. I was hoping and praying it would be in good condition and it absolutely was. It arrived quickly and securely and is brilliant. One absolutely teeny mark on the back that you wouldn’t notice without super close inspection - but the screen and functionality is perfect. So pleased. Thank you all 😊
    iPad Pro 12.9 (2022) - WiFi + 5G

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    Purchased on the 8 February 2024

  • M

    Max E.

    4.4/5

    Reviewed in United Kingdom on 14 February 2024

    The Ipad itself is very good quality!! I’m pretty sure it came in an apple refurbished box fully sealed as I chose the pristine condition, After a couple of weeks using it it works amazingly and 100% would recommend buying second hand!! However I’ve also brought a newer Iphone recently as well as an ipad and the trade in process is extremely interesting to say the least, the tracking never updates and the offered amount is extortionately low for what it was worth? So definitely be weary when trading in…. But despite the trade in both my ipad and phone work better than expected!!
    iPad Pro 11 (2021) - WiFi + 5G

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    Purchased on the 25 January 2024

  • M

    Moyeen I.

    4.4/5

    Reviewed in United Kingdom on 14 February 2024

    I was replacing an old iPad Air 2 that i had had from longer than i can remember. Having purchased refurbished phones from my children rom Backmarket, decided to give and iPad a go. Device was described as "very good" but honestly, I can't see a single mark on the device. The set up was very easy out of the box and a big saving vs buying new from Apple. All delivered in under 24hours from placing the order!
    iPad Air (2022) - WiFi

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    Purchased on the 13 February 2024

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    Matthew B.

    4.6/5

    Reviewed in United Kingdom on 10 April 2024

    Even though listed as in 'good' condition it was nearly immaculate! After putting an Otterbox Defender case and screen protector on there's no way you'd know that this wasn't a brand new ipad pro! Arrived very quickly, only downside was the 3rd party 10W charger and cable that came with it instead of the 20W official Apple one, so it's very slow to charge. Would certainly come back in future to by a reconditioned piece of tech saving myself money instead of buying new!
    iPad Pro 11 (2021) - WiFi

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    Purchased on the 22 March 2024

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    Stephen H.

    5/5

    Reviewed in United Kingdom on 4 December 2023

    I received the iPad much earlier than informed. On inspecting the iPad it looks just like the day it was made not a mark to be found anywhere. Works as expected I would highly recommend Back Market as a source of refurbished tech.
    iPad 9.7 (2018) - WiFi

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    Purchased on the 24 November 2023

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    Marion F.

    4.8/5

    Reviewed in United Kingdom on 15 April 2024

    I was a bit hesitant at first about buying a reconditioned IPad but I only wanted it for upstairs to control heating and use the radio, and check emails now and again, so I didn’t want the expense of a new one. The IPad arrived promptly and was very well packaged. I charged it up and set it up. All my info and details was downloaded from the ICloud, no problem. It works like brand new and I am extremely pleased with it. There were some small scratches on the sides but hardly noticeable. I put the IPad is in a protective case anyway, so it doesn’t matter. A professional and quality company I would highly recommend.
    iPad 10.2 (2019) - WiFi

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    Purchased on the 9 March 2024

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    Drake H.

    5/5

    Reviewed in United Kingdom on 14 December 2023

    Really happy with my refurbished 9th Gen. iPad. Purchased, Delivered and setup within 48 hours, great service. Back Markets web site really easy to use and get support through. Trade In option was taken up, got an acceptable offer for my old 6th Gen iPad. All in all a great customer experience, will definitely recommend to all family and friends alike.
    iPad 10.2 (2021) - WiFi

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    Purchased on the 11 December 2023

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    Samantha J.

    5/5

    Reviewed in United Kingdom on 13 November 2023

    Very impressed with the IPad I received, it was in great condition for a refurbished IPad. It had a very light scratch to screen and back, overall I’m really pleased especially for the price, I thought it would be in much worst condition!! Thank you Back Market, I will be back and will tell friends and family!! Delivery was quick too and came well padded.
    iPad Air (2013) - WiFi

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    Purchased on the 20 October 2023

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    Sarah D.

    4.5/5

    Reviewed in United Kingdom on 17 March 2024

    Infuriating that it is impossible to speak to anyone about the payment you owe me for the trade in. It is not acceptable that you ask for passport details. It is very suspicious. And your link to contact you for help on the feedback email is broken. Many days ago you indicated you would send me the payment. I have spent a whole hour this morning trying to contact you this. What a shame you have such terrible customer service that leads you round in circles and does not answer a question. The refurbished iPad you sent is great, but the trade in service is hopeless.
    iPad Air (2014) - WiFi

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    Purchased on the 29 February 2024

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    John B.

    4.6/5

    Reviewed in United Kingdom on 4 December 2023

    I was a little concerned about buying a reconditioned Ipad, but it is absolutely great. The condition is almost unused,I don't know how they rated it just as "Good". I will certainly be using Back Market in the future.
    iPad mini (2015) - WiFi

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    Purchased on the 15 November 2023

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