Customer reviews for Dell 2 in 1 hybrid PC

4.4/5

31 verified reviews in the last 6 months.

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  • E

    Eman K.

    5/5

    Reviewed in United Kingdom on 4 March 2024

    This was a completely worthwhile purchase. The way it functions and operates, I would not be able to tell that it was refurbished. Additionally, communicating with the Back Market team is very easy and their suppliers are just as cooperative. When they didn't have the original model that I wanted to buy, they tried to contact me repeatedly. 7 times as well as a message on the site. They even tried to contact me outside of their office hours to inform me. So I am impressed and pleased with the service and I have recommended this company to my mother for her next laptop purchase as well!
    Dell Latitude 7390 13-inch Core i5-8250U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 16 February 2024

  • J

    John D.

    5/5

    Reviewed in United Kingdom on 31 January 2024

    I was looking to replace my HP laptop with a smaller device that I could also use as a tablet. On paper, the Dell has everything I needed - plenty of RAM and a decent processor. Unfortunately, on arrival, it has a US keyboard, but has been set up with a UK keyboard in Windows 11. I logged a service request and subsequently returned the laptop. It transpired that these laptops are US spec and also refurbished in the US. The supplier had no equivalent laptops with a UK keyboard, however, they agreed to send me a set of UK keyboard stickers - I was a bit dubious at first, but when they arrived, they were of professional quality. The laptop is in excellent condition and does everything I want it to and is much faster than the newer HP I replaced. I have subsequently purchased a Dell port replicator and a Dell active pen for it. I would recommend Back Market for any future purchases.
    Dell Latitude 5290 12-inch Core i7-8650U - SSD 256 GB - 16GB QWERTY - English

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    Purchased on the 24 December 2023

  • F

    Francesca D.

    4.6/5

    Reviewed in United Kingdom on 4 December 2023

    Computer is in great shape, delivered quickly, easy to set up and works well. The battery life is disappointing, but this might be a Dell issue. Otherwise the computer is exactly as described and barely a mark on it even in the 'fair condition.
    Dell XPS 13 9380 13-inch Core i7-8565U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 18 November 2023

  • L

    Lusi A.

    4.8/5

    Reviewed in United Kingdom on 16 October 2023

    I was nervous as it's a lot of money and yet seemed to be so much cheaper than the original price, like 1/3. Yet it arrived on time, in the right place, works perfectly, I'm really happy with it! Really pleased and would definitely purchase from back market again
    Dell XPS 13 9380 13-inch Core i7-8565U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 3 October 2023

  • J

    Joe J.

    4.2/5

    Reviewed in United Kingdom on 14 January 2024

    Great machine. Very good condition came with a screen protector. Unfortunately the keyboard/trackpad disconnects from the PC every 5-10 mins or so. If you detach and re-attach it’s fine for another short while but not ideal.
    Dell Latitude 5285 12-inch Core i5-7300U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 31 December 2023

  • A

    Amritpal S.

    4/5

    Reviewed in United Kingdom on 5 November 2023

    it's pretty good, I mean I don't think there is any difference between good and fair condition, so it's better to save the money, but I can't say anything about the excellent condition product, my product is working and in a decent condition, I mean when I order good condition product I was expecting more but anyway I'm happy.
    Dell XPS 13 9380 13-inch Core i7-8565U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 22 October 2023

  • O

    Oieg B.

    4.2/5

    Reviewed in United Kingdom on 19 March 2024

    The purchase was fine. The laptop itself... On a totally unexpected plus side is a touch screen, I wouldn't have discovered this if I hadn't tried to swipe away a bit of dust. But it's not as reliable a machine as my other computers, I feel there's some instability in Windows, the laptop will or will not go to sleep, will or will not find its cellular or wifi adaptor on waking up. It feels like 16Gb is not an adequate amount of memory as having a dozen tabs open in Chrome, plus two desktop messengers sometime bring the machine to the brink of death. I can't argue with the price tag on Backmarket, but wonder who'd pay the full 700-800 hundred for this very middle-range laptop.
    Dell Latitude 7490 14-inch Core i7-8650U - SSD 256 GB - 16GB QWERTY - English

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    Purchased on the 2 January 2024

  • C

    Charlote N.

    4/5

    Reviewed in United Kingdom on 11 December 2023

    The laptop works exceptionally well. It had a new bits of dirt though on the keypad but that does not stop it from performing. I had expected a touch screen though, because when l read about the product before buying there was a yes on the touch screen option but it's not. I'm happy with my new purchase though. No regrets at all.
    Dell Latitude 7390 2-in-1 13-inch Core i5-8350U - SSD 256 GB - 16GB QWERTY - English
     

    Purchased on the 23 November 2023

  • E

    Ehibor E.

    4.6/5

    Reviewed in United Kingdom on 22 October 2023

    I bought my Dell laptop in an excellent condition, its just like new and meets my expectations. Delivery was really fast.
    Dell XPS 13 9380 13-inch Core i7-8565U - SSD 256 GB - 8GB QWERTY - English

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    Purchased on the 12 October 2023

  • B

    Ben T.

    5/5

    Reviewed in United Kingdom on 15 October 2023

    Far better condition than expected. Bought 'good' as opposed to 'excellent' and really happy with laptop. All good. Second purchase from Back Market. Why buy new?
    Dell Latitude 7400 14-inch Core i5-8365U - SSD 1000 GB - 16GB QWERTY - English

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    Purchased on the 30 September 2023

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