Customer reviews for Refurbished Samsung Galaxy S20

This was my first purchase of a refurbished phone and I chose to play safe by choosing 'excellent ' condition from a respected brand in Samsung. It arrived very quickly and when unpacked was in as new condition. I couldn't tell that it was refurbished because there was no visible wear. The S20 is quick and the software is very good. Would I buy through Backmsrket again? Certainly.

Needed to up grade from Samsung a12. However didn't want to spend, money on a new phone. So went for refurbished Samsung S20 128GB. No issues in ordering from black market, process was straight forward. Phone arrived very quickly, well packed. On opening the phone it looks new, can not find any marks or blemishes. So yes very pleased with my phone. Most likely be back, next time i need to change my phone. Thanks to al at BM..

So far so good, I chose a good condition Galaxy S20 5G and received it the day after. It looked almost new with only one barely discernable mark on the case, and appears to be working fine so far. I spent some time trying to find out if I could use mt existing fast charger as Samsung seem to want you to only use their charger. It would be good if Back Market gave some guidance on chargers as they don't supply them with the reconditioned phones.

Absolutely delighted with my phone. I was very wary of buying a refurbished phone but so happy that I did. The phone came on time, well packaged with charge wire. The phone is fandabidozi so happy with it. Its just like brand new without the fancy box. Would highly recommend buying refurbished and Seller. Thank

Phone is great and you wouldn't think for a second it's 2nd hand and a refurbished! Looks and works great. The only reason I marking down slightly is due to the company that my old phone was sent to via back market. They took nearly £30 off original offer saying phone was all dented and scratched. This was impossible to have happened during delivery as I'd put the phone in a case completely protected and it was in bubble wrap and padded envelope on top of it. I looked the company up and surprise surprise lots of complaints about them being dodgy and fraudsters and selling stolen phones etc. In a nutshell, back market refurb phone I got is great. But I would think twice before trading in old phones. Back market need to do some checks on who they work with

I bought this phone for my son for Christmas. He didn't even realise it was refurbished. The only give away was lack of Samsung box. The phone is in PERFECT order, looks brand new and I have one happy son. happy days. 😁

This is my first time buying a refurbished phone and I'm pleased with the one I received, it didn't have a mark on it and even still had the original screen protection in place. However, I'm not a fan of the way the prices regularly fluctuate on the site as I feel it is an unnecessary and exploitative practice for an otherwise valid business model. Also the USB3 cable supplied is very flimsy.

Purchased Galaxy S20 128GB - Grey - Unlocked from Mobile Reborn Ltd Through Back Market and it has arrived in Excellent condition as requested. It was Double boxed with large Bubble shock absorber protection in the larger box and sponge protection in the inner box around the phone. I have run a Diagnostic through the Device Care on the phone and every thing seems to be working fine. I have only just received it and time will tell going forward so fingers crossed everything will be great. Only minor gripe was there was No Charging Cable in the box however based on the way the phone was packaged and the condition of the phone I have no hesitation in recommending Mobile Reborn Ltd/Back Market

Girlfriend got an excellent laptop from backmarket, no problems. Sadly the phone I was sent (Galaxy S20 5G) looked perfect but restarted about 30 times and overheated constantly for the first 2 days. It settled after a week but I sent it back for refurbishment considering I bought it for excellent condition. The seller refunded me the full amount including part of my insurance fee, which I am pleased with although I now have the rigmarole of ordering another phone. I will be ordering from backmarket again because I think they're a good site, this was hopefully just unfortunate. I don't recommend the seller BEST4TECH.